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Unlock the skills to
connect, de-escalate,
and support
Practical training. Meaningful change.
Are you prepared to effectively communicate with individuals who have special needs? Do you know how to address sensory challenges or communicate with people who are nonverbal?
Discover practical, real-world strategies to de-escalate crises, build trust, and respond with confidence.
This course is registered and available for recognition under Michigan’s Public Act 302 of
1965 and Continuing Professional Education (CPE).
ABOUT THE INSTRUCTOR
Dr. Stephanie Zoltowski-Siordia
Since 2020, I have worked with over 3,500 first responders and first receivers, promoting learning through laughter and imagination in the classroom.
My mission is to build bridges between first responders and the communities they serve, ensuring every session leaves participants better prepared, more confident, and equipped to make a positive impact.
I believe that better-trained, mentally resilient first responders make better decisions, protect their communities more effectively, and go home safely to their families.
TESTIMONIALS
Proven Outcomes
Stephanie's courses are designed to enhance awareness, improve interaction, and most importantly educate professionals in an ever growing population. Her forward thinking allows her course material to be engaging and noteworthy.
CAPTAIN BRYAN PIZZUTI
Bloomfield Township Police Department, MI
Stephanie gave our teams an opportunity for refreshingly honest dialogue on a critically important topic. In my opinion, Stephanie presented the most useful and practical training our department has had.
CHIEF MARK ENGSTROM
Schoolcraft College, MI
Stephanie’s knowledge and passion for the subject matter were evident from the start, creating an engaging and dynamic learning environment. Her ability to effectively convey complex concepts in a clear and concise manner was truly remarkable.
DANA WELCH
Security Manager at
Henry Ford Health, MI
